Delivery Information

Delivery Information

Alicia's is a small business and located in Rockingham, North Carolina. Much of our business is local in nature and so we offer a flat rate fee ($20.00) for delivery within a 10 mile radius as well as local pickup. Any item can be delivered locally, but most instances are reserved for the delivery of large items such as appliances or furniture. We generally do not ship large items such as dressers, beds, excercise equipment, washers/dryers etc. We are willing to make exceptions, but due to the high costs associated with shippiing such items, buyers will be responsible for all additional costs. Items not available for regular shipping will be noted as such in their description. Contact us by phone or e-mail if you wish to arrange delivery of such items.     

All other orders are shipped standard USPS, FED-EX, or UPS unless otherwise requested or required. All items feature free shipping. Certain items will require additional shipping protections and insurance, which we determine at our discretion. For example, fragile items will be specially packed and marked for extra care. Expensive items over $100.00 in total cost will include shipping insurance in their costs. Items over $500.00 in cost may be shipped special order, for example Fed-Ex Signature or USPS First Class Package Mail with Registered Mail and Insurance.

Important!!- We use PayPal for all transactions. We do not receive or store any of your personal financial information, ensuring safe and secure transactions. Unfortunately there is a lot of fraud associated with the sale and purchase of valuable items online. As a result we have to take many precautions when making such transactions in order to protect both ourselves and our customers. Please be aware of this when considering an expensive purchase. We occasionally list items that are very expensive in nature. In these cases we will require detailed contact with the buyer before any transaction is begun. We will also have special shipping arrangements for these items. We will not ship items over $500.00 in value until payment is recieved and cleared. We will not ship these items to addresses that do not match the address provided with payment. We will verify buyers identity and background before the transaction is completed. We will also take additional steps not listed here at our discretion. Such items will be noted in their description. Ideally, we will arrange physical pickup or delivery of such items when possible with the customer. 

We do not ship items outside of the continental United States.

Most orders are processed within 1-2 business days after recieving the order and payment confirmation is recieved.

For questions or more information please contact us at 910-434-0766 or E-mail us at alicia@expressionsbyalicia.com

Store hours- 9:00 am to 7 pm EST. Please call only between these hours.

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